Privacy Policy

Privacy Policy

Introduction

Welcome to https://sustainable-perfume-practices.karachi-pakistan.com (referred to as “we,” “us,” or “the Company”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and in accordance with applicable privacy laws. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users who access or interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our primary website located at https://sustainable-perfume-practices.karachi-pakistan.com.
  2. Any mobile or desktop applications developed by us for user interaction.
  3. Online services and tools provided through our platform.
  4. Products offered for sale on our website.

Please note that this policy does not extend to external links or third-party platforms, including but not limited to social media sites, advertising networks, or other services accessed from our website, as these entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy outlines the following activities we engage in regarding user information:

  1. Account Management: We process personal data when users create an account with us, log in, or manage their profiles.
  2. Transactions: Information is collected and processed during purchases, payments, and order fulfillment.
  3. Communication: We may contact users through emails, phone calls, texts (SMS), or other messaging services for promotional purposes, newsletters, customer support, or to provide updates about our products and services.
  4. Data Analysis: We analyze user behavior and preferences to improve our platform, enhance user experience, and tailor content.

Personal Data Collection

We collect various categories of personal data as described below:

  1. Account Information: This includes usernames, email addresses, passwords (hashed and salted for security), and profile pictures.
  2. Payment Details: Credit or debit card numbers, payment history, billing addresses, and transaction-related information.
  3. Financial Data: Bank account details (for direct debits or transfers) and financial records associated with our services.
  4. Purchase Information: Product orders, order quantities, purchase frequency, and delivery preferences.
  5. Mobile Device Identifiers: Unique device identifiers, mobile network information, and mobile operating system data.
  6. Location Data: GPS coordinates, IP addresses, and location-based services data (with user consent) to provide personalized content and services.
  7. Feedback and Reviews: User ratings, comments, product reviews, and feedback forms.
  8. Social Media Information: Profile pictures, usernames, and any other publicly available data when users interact with our social media accounts.
  9. Product Interaction: Data on products viewed, searched for, or added to a cart, including product details and preferences.

We obtain this information through direct user input, interactions with our platform, and automated technologies like tracking cookies and similar tools. Third-party data partners may also provide us with aggregated or de-identified personal data.

Cookies

We use cookies (and similar technologies) for several purposes:

  1. Strictly Necessary: These cookies enable core features of our website, such as allowing users to log in and navigate through pages.
  2. Preferences: Cookies store user preferences, such as language settings and display options.
  3. Analytics: We use analytics cookies to gather insights into how users interact with our site, including metrics on page views, unique visitors, and bounce rates.

Users can manage their cookie preferences in our Cookie Manager, allowing them to control which types of non-essential cookies are set on their devices.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  1. Fulfilling purchase orders and providing customer support.
  2. Maintaining user accounts and profiles.
  3. Analyzing website usage and improving our services.
  4. Complying with legal obligations and regulatory requirements.

Once the data is no longer required or upon user request for deletion, we will securely delete or anonymize it from our systems.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you and information about how it is used.
  2. Rectification: The right to correct inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): In some regions, you can request the deletion of your personal data.
  4. Restriction: You may limit our use of your data in certain circumstances.
  5. Data Portability: The ability to obtain and transfer your personal data from us to another service provider.
  6. Object: Object to the processing of your data for specific purposes, such as marketing or profiling.
  7. Non-Discrimination: You have the right to be free from discrimination when exercising your privacy rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the “Contact Us” section below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review it periodically for updates.

Contact Information

If you have any questions, concerns, or requests regarding your privacy, or if you wish to exercise your rights as described in this policy, please contact us:

We are dedicated to maintaining a transparent and secure approach to data protection and look forward to addressing any inquiries you may have.